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Elements and Performance Criteria

1. Prepare for work
   • Receive and give shift handover
   • Identify work requirements
   • Identify and control hazards
   • Coordinate with appropriate personnel
2. Categorise materials
   • Locate storage and handling information for the materials, including hazardous and dangerous goods information, using labels, inventory system or other sources of information
   • Interpret storage, handling and hazards information from information sources
   • Categorise materials in terms of frequency of use (pick), handling requirements, sources and destination points (internal and external), security requirements, product life and location in the storage area
3. Select storage location and method
   • Determine storage location for materials based on hazardous or dangerous goods, composition, state of the materials and containers, temperature or light control, fragility, quantity, size or shape
   • Determine storage requirements for new materials based on information available and recommend requirements
   • Assist others with advice concerning the storage and handling of materials based on the information available
4. Store and retrieve materials
   • Determine appropriate transport and handling requirements for materials
   • Move materials to and from storage areas, using appropriate handling methods
   • Update relevant stock records and documentation as required
   • Advise of material stock status, stock-outs or oversupply to relevant personnel
   • Contribute to the logistics management process by supply of accurate stock information, movement and advice on storage requirements and capacity
5. Resolve problems
   • Identify possible problems in equipment or process
   • Determine problems needing action
   • Determine possible fault causes
   • Rectify problem using appropriate solution within area of responsibility
   • Follow through items initiated until final resolution has occurred
   • Report problems outside area of responsibility to designated person

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Regulatory framework	The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following: legislative requirements, including work health and safety (WHS) industry codes of practice and guidelines environmental regulations and guidelines Australian and other standards licence and certification requirements All operations to which this unit applies are subject to stringent health, safety and environment (HSE) requirements, which may be imposed through state/territory or federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and HSE requirements, the HSE requirements take precedence.
Hazards	Hazards include one or more of the following: electricity gas gases and liquids under pressure structural hazards structural collapse equipment failures industrial (machinery, equipment and product) equipment or product mass noise, rotational equipment or vibration working at heights, in restricted or confined spaces, or in environments subjected to heat, noise, dusts or vapours flammability and explosivity hazardous products and materials unauthorised personnel sharp edges, protrusions or obstructions slippery surfaces, spills or leaks extreme weather other hazards that might arise
Routine problems	Routine problems include one or more of: labelling problems (missing, damaged and illegible) congestion and lack of appropriate storage area damaged/inappropriate packaging missing/incorrect/incomplete paper work/records
Non-routine problems	Non-routine problems are unexpected problems, or variations of previous problems and must be resolved by applying operational knowledge to develop new solutions, either individually or in collaboration with relevant experts, to: determine problems needing action determine possible fault causes develop solutions to problems which do not have a known solution follow through items initiated until final resolution has occurred report problems outside area of responsibility to designated person Operational knowledge includes one or more of: procedures training technical information such as journals, engineering specifications remembered experience relevant knowledge obtained from appropriate people
Procedures	All operations must be performed in accordance with relevant procedures. Procedures are written, verbal, visual, computer-based or in some other form, include one or more of the following: emergency procedures work instructions standard operating procedures (SOPs) safe work method statements (SWMS) formulas/recipes batch sheets temporary instructions any similar instructions provided for the smooth running of the plant
Storage and handling information	Storage and handling information will be sourced as appropriate to the facility from one or more of the following: goods identification number and codes manifests picking slips, transfer documents, stock requisitions and batch specifications manufacturer specifications, and supplier or customer instructions safety data sheets (SDS) verbal or written communications codes of practice, standards, regulations and legislation, including dangerous goods, airfreight, export, import, quarantine, and bond or licence requirements quality documentation procedures

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include the ability to:

determine material type, location, handling and transport requirements using information sources and systems

apply knowledge of regulations and legislation to the storage and handling of materials

evaluate and prioritise materials’ characteristics and requirements to determine optimal storage locations

safely move materials to and retrieve from the appropriate areas

identify hazards and risks and apply risk control procedures

identify early warning signs of potential problems and take required action.

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Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

materials, labelling and their storage requirements

routine and non-routine problems that may arise, the range of possible causes and processes to develop solutions

organisation procedures, including those covering:

inventory and stock control

safety, emergency and hazard control

duty of care obligations

hierarchy of control

hazards that may arise in the job/work environment, and:

their possible causes

potential consequences

appropriate risk controls.

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